The Justice Department has filed an ADA lawsuit against Uber for charging “wait time” fees to passengers who, because of disability, take longer than two minutes to get in their Uber car. Individuals who believe they have been victims of disability discrimination by Uber because they, or someone they were traveling with, were charged wait time fees should contact the Justice Department at 833-591-0425 (toll-free), 202-305-6786, or send an email to [email protected].
For more information about the ADA, call the Department’s toll-free ADA Information Line at 800-514-0301 (TDD 800-514-0383) or access the ADA website at ada.gov.