Tag Archive for Comcast

A Taxing Situation, with a Bonus

AT&T will give one-time $1000 bonuses--and no wage increases–but to a maximum of 200,000 employees (how many will really get it, and will they be mainly everyday workers?).  Meanwhile, they’re laying off 600 workers (to start with?).

Comcast says it, too, will give %1000 bonuses, to “eligible frontline and non-executive employees.”  Sounds like the worker bees will be getting the money, but do they fall into the undefined “eligible”?

By the way, both AT&T and Comcast have already announced broadband and cable TV price hikes for us starting soon.

Others who have announced coming $1000 bonuses (without much detail) include Bank of America, Nationwide Insurance, JetBlue Airways and US Bancorp. Everyone is jumping on the bandwagon in light of their corporate tax cut from 35% to 21% under the new tax plan. These, too, are one-time bonuses, not the pay raises that proponents of the plan promised would result.

Then there’s Walmart.  They’re raising pay to $11 per hour and giving bonuses to some of its workers–and laying off thousands of workers as it closes 63 Sam’s Clubs.  And they’ve just announced layoffs at their Walmarts.

Note that these bonuses cost the corporations far less than pay raises would over time. This year, they’re a boon to the worker, although he’ll be taxed on the bonus, and a tax write-off for the companies. The following years the companies continue to enjoy their decreased tax burden, but what about the worker, who doesn’t see another bonus or pay raise?

Is this really a beneficial result of the new tax plan or actually a PR sleight-of-hand?

 

 

That’s NEWS?!

Is my definition of “news” outmoded, narrow, or what?  I saw a “news” item in one of those little boxes that Comcast uses on their TV screen-saver.  It informed me that an actress and animal lover, Kaley Cuoco, had “adopted a cute puppy named Chester.”

Oooooooooooooooooooooooooo…kay……

 

Comcast’s Dirty Tricks

If you have Comcast, be sure to read this.  Because we weren’t happy with our old AT&T phone service, I listened to the Customer Service guy’s explanation of Triple Play.  It would be $24 a month less than what we’re currently paying for TV and Internet, but we’d get phone service for free.  It would be only a year at this price but then go up to a little more than we’re paying now–still cheaper than them plus AT&T.

Today I got the first bill–for MORE than we used to pay, not less.  I called Comcast, waited on hold (they’ve had “an unusually high volume of calls” all the years we’ve been with them), and waded through a hard-to-understand man named Mark.  After being put on hold several times while he researched things, I asked for a supervisor–meaning another 15 minute hold.

Anna came on and informed me that the person who signed me up didn’t see the other equipment we had (modum, DVR, adapter), even though he had read to me right from our account.  That brought the price up.  But that wasn’t the biggest dirty trick.

When digital TV became the only game in town, Comcast gave a free adapter to their customers who needed it, I believe in response to pressure from the government. We have one digital TV and one analog.  Anna told me that 6 months ago Comcast decided to charge $1.99 a month for that adapter.  I asked when and how customers were informed that this charge would be kicking in; she said that Comcast had NOT informed its customers, just began charging.  I expressed my opinion that they can’t just add a charge their customers didn’t agree on.  No response.  She finally agreed to waive the $1.99 a month for a year, so long as we didn’t change our plan.  (The trick here is that, in 5 more months, when they start charging for HBO, which we don’t particularly like, we’ll cancel HBO and, I bet, that will trigger the charge.  So we have 5 months to price out and buy an adapter and, while we’re at it, a DVR to replace Comcast’s expensive one.

Have you checked your Comcast bill lately?  Do it now.  If you see that charge, cozy in with a good book (for your long on-hold time) and call 1-800-comcast.